Administration & Post-Room Coordinator - Manchester M35

Gowing Law Solicitors are currently looking for a Administration & Post-Room Coordinator to join our expanding Admin team.

This is a vital role that keeps the firm’s communication channels running smoothly. You will be responsible for managing the physical flow of legal documents and serving as the primary point of contact for the firm via our central switchboard.

This position requires a balance of excellent verbal communication skills and a methodical approach to high-volume administrative tasks.

Key Responsibilities

Your daily tasks will center on ensuring that every piece of mail and every phone call reaches the right person at the right time:

• Switchboard Management: Handling incoming calls to the firm, ensuring a professional first impression, and accurately directing callers to the appropriate legal departments.
• Mail Operations: Managing the full lifecycle of the post, including sorting, opening, and scanning incoming mail into our digital Case Management System (CMS).
• Outgoing Correspondence: Preparing, franking, and dispatching outgoing post, including specialized legal mail and courier deliveries.
• Data Accuracy: Ensuring all scanned documents are correctly indexed and assigned to the relevant case files with high attention to detail.
• General Administration: Assisting with document bundling, photocopying, and maintaining organized filing systems.

Requirements

We are looking for a reliable individual who thrives in a task-oriented environment:

• Professional Telephone Manner: Clear communication skills and the ability to handle a high volume of calls efficiently.
• Organizational Skills: The ability to prioritize a busy workload and meet daily post-room deadlines.
• Accuracy: A keen eye for detail to ensure legal documents are filed and directed correctly.
• IT Proficiency: Comfortable using standard office software and scanning technology.
• Work Ethic: A proactive “can-do” attitude and a commitment to maintaining the smooth operation of the office.

Why Join Gowing Law?

• A starting salary of £22,300.
• Incentive Scheme: Weekly performance-based incentives rewarding efficiency and accuracy.
• Career Development: Opportunity to gain experience within a reputable legal firm.
• Supportive Environment: Work alongside an experienced team in a fast-paced setting.